Shipping policy

Shipping Policy

Last Updated: July 27, 2026

Welcome to Sawaaro. We are committed to delivering your beauty and personal care products safely and on time.

1. Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During sales, festivals, or high order volumes, processing may take slightly longer.

2. Shipping Timeline

Estimated delivery times:

5 -7 Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment.
Free shipping offers, if available, will be clearly mentioned on our website.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS with your tracking details.

5. Delivery Attempts

Our courier partners generally make 2–3 delivery attempts. If the package remains undelivered due to incorrect address, unavailable recipient, or refusal to accept the order, it may be returned to us.

6. Incorrect Shipping Information

Please ensure that your shipping address and contact number are accurate while placing your order. Sawaaro is not responsible for delays or failed deliveries caused by incorrect customer information.

7. Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

Weather conditions
Natural disasters
Government restrictions
Courier operational issues
High seasonal demand

We appreciate your patience in such situations.

8. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery (or expected delivery date). We will coordinate with our courier partner and work towards a suitable resolution.